Sales Optimisation Review
The timescale for the review is usually 3 days on site plus the
report creation time and includes the following elements:
Analysis of the existing sales structure to find out if the present structure can be improved and if the sales staff are trained, managed, motivated and working in the most productive manner.
An overview on the ability of the sales staff and sales management.
- Sales Cost Analysis / Cash Flow Management
An in-depth analysis of the cost of sale and ways to reduce sales costs. Analyse if reductions
in cost or improved productivity can be made through outsourcing certain sales functions.
Analysis of the product range and sales emphasis to ensure maximum profitability.
Analysis of cash flow management process (payable/receivables/inventory).
An investigation into the general sales approach, prospecting, appointment making, presentations, quotes and closing the business. Analysis of the solutions that are being sold.
Examine the Key Performance Indicators and ensure they are correct to meet company requirements being adhered to, monitored and producingthe desired result.
Ensure the existing targets are correct and that the pay plan is set to encourage the correct practices and company results required. Analyse both the Targets and Pay Plan to ensure it encourages both customer retention and new business development. Advice on incentives, recognition rewards and team building events.
- Customer Service Indicators
Ensure that processes are in place to monitor and act upon customer service results as well as ensure that customers are handled with passion and fulfilling their commitment.
Ensure that the processes are in place to give an accurate forecast of monthly business as well as long term business forecast. Ensure that the current processes have been adopted by both sales and sales management.
With a Sales Optimisation Review you will be given a full report of all findings and recommendations of action to rectify or improve. You will also be given guide lines as to how you can expect these recommendations will effect the P&L.
Average Time to complete a Sales Optimisation Review is 3 days on site plus report creation time. Price £3,000 plus VAT.
Assistance is required by sales staff , sales management and the company financial controller. The report is confidential and will not be disclosed to any other party.
Additional Modules
1:1 Sales Staff Analysis
An analysis of sales and sales management staff to identify individuals who need development or managing out of the business.
Outsource Contract Negotiation
After identifying an area of the sales process that could be outsourced to either reduce costs or increase productivity, produce a defined requirement document, research potential suppliers and negotiate terms for the contract.
Creation of New KPI
Amend existing or produce a new set of KPI to meet current business requirements.
Creation of New Pay Plan
Develop a new plan that meets all the current requirements for gross profit, revenue, customer retention, product & services mix and gaining new business.
Customer Feedback Campaigns
Run customer feedback campaigns, summarise results and give improvement recommendations.
Product Selection
Research suppliers to find new products or services that may enhance the present solutions offered.
Give advice on product promotions.
Additional Modules are charged at standard rate of £900 per day or by task.